Optinet Broadband is committed to respect your privacy and data protection. If you submit any personal information by login to optinet.in, you can be assured that we will use your personal information only to support your continuing relationship with optinet.in. We are providing this Privacy Policy Statement to help you understand how we collect, use and protect your information when you visit optinet.in and use our services. We wish to help you make informed decisions, so please take a few moments to read the sections below and learn how we may use your personal information. You should read this notice in conjunction with the terms & conditions of use for optinet.in.

Personal Information Collection

We collect and use your personal information only with your knowledge and consent and typically when you order and subsequently use services, make customer enquiries, register for information or other services or when you respond to communications from us. The type of personal information we may collect could include, for example, your name and postal address, date of birth, gender, telephone and fax numbers, email address, and credit/ debit card information; lifestyle and other information collected on registration or through surveys. If you choose to provide us with personal information it will be used in support of the intended purposes stated at the time at which it was collected, and subject to any preferences indicated by you.

Non-personally identifying Information

We may also collect non-personally identifying information about your visit to our web sites based on your browsing (click-stream) activities. This information may include the pages you browse and services viewed or ordered for example. This helps us to manage and develop our sites better, to provide you with a more enjoyable, customised service and experience in the future, and to help us develop and deliver better services tailored to your individual interests and needs.

How will we use your information?

We may use your information for a number of purposes which includes: processing your orders and managing and administering your account, delivering any services or information requested by you, responding to complaints or account enquiries, administering debt recoveries, verifying your identity when required (you may lose your password or security information for example, and we may then need to ask you for other ‘identifiable’ information to protect your data from unauthorized access. We may also undertake market and product analysis based on your use of our services and contact you with information about new developments, products, services and special offers by post, telephone and automated means such as mobile text message (SMS), Email, Fax, Pager, WAP and the world wide web. We may also tell you about the products and services of carefully selected third parties and allow you to receive advertising and marketing information from those selected third parties without passing control of your personal information to the third party. For example we may send you information with your bill, or you may simply receive an advertisement on your personal web page according to any preferences indicated by you and/or according to your interests. This helps us to make you aware of products and services that we may have specially negotiated for our own customers and which may be of individual interest to you. You acknowledge that by providing data to us, you consent to the processing of your data in accordance with this Privacy Policy Statement.

When will we disclose your information to others?

We may disclose information about you, your account and your phone no to (i) companies within the purposes and subject to the terms of this Privacy Policy Statement; and (ii) in the event that we undergo re-organization or are sold to a third party, in which case you agree that any personal information we hold about you may be transferred to that re-organized entity or third party for the purposes and subject to the terms of this Privacy Policy Statement. Please note that optinet.in does not sell or pass your personal information to third parties unless you have given us permission or unless it is necessary to deliver the products and services ordered or used by you. For example, we may disclose your data to a credit card company to validate your credit card details and obtain payment when you buy a phone or other product or service. It may also be necessary to pass your data to the organization from whom you have ordered any products or services, such as a location-based service like for example ‘Tell me where my nearest music shop is’. optinet.in may also be obliged to disclose your personal information to meet any legal or regulatory requirements or obligations in accordance with local or international applicable law.

Cookies

We may use cookies to record details such as a user identity and general registration details on your PC. This helps us recognize you on subsequent visits so that you don’t have to re-enter your registration details each time you visit us and allows us to carry out those activities mentioned in the above section "non-personally identifying information". Depending upon the type of browser you are using, you may be able to configure your browser so that: (i) you are prompted to accept or reject cookies on an individual basis or (ii) you may be able to prevent your browser from accepting any cookies at all. You should refer to the supplier or manufacturer of your web browser for specific details about cookie security.

Information Security

optinet.in recognizes that its customers are increasingly concerned about how companies protect personal information from misuse and abuse and about privacy in general. optinet.in is constantly reviewing and enhancing its technical, physical and managerial procedures and rules to protect your personal data from unauthorized access, accidental loss and/ or destruction. We use industry standard secure sockets layer (SSL) technology, for example, to encrypt sensitive information such as your credit card and other financial information. Please be aware that communications over the Internet, such as emails/web mails, are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered – this is the nature of the World Wide Web/Internet. optinet.in cannot accept responsibility for any unauthorized access or loss of personal information that is beyond our control.